Fearless Feedback

What is Feedback?

Feedback is data used to improve learning and performance of a person or process. Feedback is a safe way to understand how to improve behaviors, individual performance, skills (personal development), processes to perform tasks. Fearless Feedback is a proven replacement for the typical performance appraisal process.

Feedback is not criticism. Criticism is the act of passing judgement or opinion about a person, event, or a process. Criticism is a method of faultfinding.

Why is feedback needed?

There are six reasons why fearless feedback is needed.

  • Optimize learning and increase knowledge
  • Adapt to change more naturally, quickly and productively
  • Create accountability
  • Create employee engagement, performance, and customer loyalty
  • Improve trust
  • Replace evaluating individuals with improving the quality of interactions

What is Fearless Feedback?

Fearless Feedback is a continuous and “just-in-time” process to improve interactions in an organization. Fearless Feedback is a proven replacement for the typical performance appraisal.

The purpose of Fearless Feedback is enlist everyone to continuously improve the quality of their interactions. Improved interactions improve trust and performance.

The ability to learn faster than your competitor is an advantage in the knowledge age. Feedback is a necessary element of a learning cycle. There are four steps to the learning cycle: Plan-Do-Study-Act. Feedback occurs in the “Do” phase of the cycle where data is collected and in the “Study” phase to best understand how a process is working. Without feedback, there can be no learning.

Managing and retaining talent is seen by most C-Suite Executives as an extremely important strategic objective. To achieve this objective Organizations must become “Self-Organizing Social Networks”. Advances in technology and mobile communication is accelerating the development of social networks.

Fearless Feedback provides a set of tools to facilitate the optimization of social networks. It is an evolution beyond the industrial age model of management by control and management by objectives. Fearless Feedback is a proven replacement for the typical performance appraisal.

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