Three Reasons Why Feedback Can be Fearful

Have you ever had to tell someone something but you hesitated?  Perhaps they said something hurtful.  Perhaps they disappointed you in some way.  Instead of speaking up, you avoided the confrontation.  You second guessed your position.  You may have even made up excuses for the offender’s poor behavior.  Giving effective feedback can be quite difficult… Continue Reading

3 Methods for Lasting Change We Can Learn from Jesus

There are many things we can learn from Jesus even if we are not Christian.  One important lesson is how to be a change agent for our teams, organizations, or communities. The ability to lead change is a key competency of any leader and that is especially true today with the speed and frequency of… Continue Reading

Frequent Performance Feedback: What’s the Point?

The client asked me, “How do I get my employee to be at his desk when he is needed?” The typical manager would likely make specific demands and/or make threats such as insist on frequent meetings to assure compliance with the demands.  Or, he/she might threaten to possibly hold a negative performance review rating.  What’s… Continue Reading

Old Habits Die Hard: Management Ideas and Employee Engagement

They say old habits die hard. It’s true.  Some scientists explain this by explaining how 90-95% of our brain activity is unconscious.  Therefore, most of our decisions are already made before we even think about them (Shahram Heshmat, 2016). We tend to act on previous information and/or patterns 90-95% of the time. What does this have… Continue Reading

Why We Must Make Hand-Offs Excellent

A Hand-off is information, paper, or product that is passed from one employee (the internal supplier) to another employee (internal customer) so he/she can do their job.  Poor hand-offs cause waste and customer complaints.  Find out more about why hand-offs need to be excellent and how everyone can do it…Read More  https://c-suitenetwork.jiveon.com/people/wally@wallyhauck.com/blog/2017/05/26/why-we-must-make-hand-offs-excellent Continue Reading

3 Methods for Lasting Change We Can Learn from Jesus

3 Methods for Lasting Change We Can Learn from Jesus There are many things we can learn from Jesus even if we are not Christian.  One important lesson is how to be a change agent for our teams, organizations, or communities. The ability to lead change is a key competency of any leader and that… Continue Reading

Frequent Performance Feedback: What’s the Point?

A client called to discuss an employee’s poor performance.  Although the basic work was getting done, there were behaviors the manager (and others) wanted to see improved. It seems the employee would often disappear. The department employees being available (or reachable) always was essential to serve colleagues (internal customers) who often had urgent questions. These… Continue Reading