Attempting Fairness Isn’t Fair – The Difference Between Policy and Process

Treating all employees fairly with a specific policy sounds important, reasonable, and necessary.  Fairness is important, correct?  All managers should work to achieve it. Correct?  Unfortunately, the concept of fairness is vague at best and misleading plus harmful to employee engagement at worst.  Being fair depends on interpretation.  Interpretation of a situation can create too much variation.  Any attempt to be fair with all employees using policy alone will create unintended negative consequences…READ MORE

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