Articles

• How to Improve Your Performance Management Process: A CASE STUDY
  

  Independent Living, Inc. (IL) is a consumer-directed, cross-disability advocacy and service organization with the mission of enhancing the quality of life for persons with disabilities.  IL wanted to modify their performance management process.  Here is how they did it.

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• From Discouragement to Pride: A Transformation in Government: A CASE STUDY
  

  In 2000, a state agency began an initiative for employee engagement improvement   Here is how they did it.

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• 2 Lessons Leaders Can Learn From Nature
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• Are you a Leader of Leaders or Victims?
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• Are You Stealing Accountability?
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• Attempting Fairness Damages Engagement
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• Do You Know What Message You Are Sending?
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• Do Your Employees Trust You?
  

  We have a crisis of trust.  How can a leader correct this?

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• Don't Get Caught in the Middle
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• Leaders Must Create Context
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• Trust Leads to Autonomy Which Leads to Engagement
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• Why Performance Appraisals are Useless
  

  Performance appraisals have come to be a fact of life in the business world.   It is therefore unnerving to realize appraisals add no measurable value.  Learn why.

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• The Importance of Trust
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• Who is Really Accountable?
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• Management Practices Can Seem Crazy
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• Don't Light the Fire - Stop Throwing the Water
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• Incentive for Dysfunction
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• Leadership and Paradox
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• 3 Reasons Not to Treat Star Performers Differently
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• The Importance of Trust: Research from the IABC
  

  How do you measure trust and, if trust is so important, how do you manage the variation in trust? 

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• Dr. W. Edwards Deming's Theory of Profound Knowledge
  

  The theory for leadership that changed the world.

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