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by Wally Hauck on July 15, 2014

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Managing Accountability to Agreements

What is an agreement? An agreement is a specific, measurable, and time sensitive task where the person responsible for the task has a predictable process available to complete the task and all factors are within the control or influence of the person. For example, we […]

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Blame is Alive and Well and Systems Thinking Takes a Back Seat

A nurse, in an Ohio Hospital, accidently discarded a kidney that was awaiting a transplant and had been provided by a living donor. The nurse had been on break, had been replaced by a different nurse, and was therefore unaware the kidney was submerged in […]

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Leadership Malpractice and Pay for Performance: A Deadly Combination

An empty gun is not a deadly weapon.  Neither is a bullet.  Put them together and you have a potential deadly combination. Put leadership malpractice and pay for performance policies together and you also get a deadly combination.  A good example is The Veteran’s Administration.  […]

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Critic or Partner?

Critic or Partner?         Why Leaders Must be Partners and Not Critics if they Want Employee Engagement In late August 2011 Hurricane Irene slammed into the east coast.  It hit CT hard.  It ended up being rated the fifth costliest hurricane in […]

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What Do We Mean by Talent Anyway?

According to a recent survey, Deloitte Global Human Capital Trends 2014, the top two challenges facing Human Resources is leadership development along with retention and engagement of talent.  But I have a basic question.  My question is, what do we really mean by talent? Is […]

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2 Things Bloodletting and the Typical Performance Appraisal Have in Common

There are two things the typical appraisal and bloodletting have in common.   First they both were developed and utilized with the very best of intentions and with the very best thinking of their time. Second, the evolution of professions has made both practices obsolete.  But, […]

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What is the Most Important Quality of a Leader?

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There is a scene in the movie the Cinderella Man which always inspires me.   James J. Braddock is a boxer during the depression.  He and his family are in very tough times.  They’re out of money. They’re out of food. He damaged his hand in […]

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Are You Stealing Accountability?

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I loved my 10 year old Acura.  Although it had 250,000 it ran beautifully for years.  Of course, with a 10 year old car one must expect to replace parts occasionally.  One morning the front left ball joint failed and I was stranded at a […]

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Performance Conversations: How to Deliver the F-Word Even When You’re Not the Boss

The correct use of feedback (the F-Word) can enhance relationships and results.  The improper use will damage relationships and stall success.  Do you deliver the F-Word correctly? My daughter just graduated from college.  We held a party for her and she was helping us prepare […]

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